Shipping Time

  • Within Lagos: Items are delivered within 2-3 working days of receipt of your order
  • Outside Lagos: Items are delivered within 4-5 working days of receipt of your order
  • Pre-Order Items: Items are processed and shipped within 7-10 working days of receipt of your order

 

Shipping Rates

  • Within Lagos: NGN 700
  • Abuja & Port Harcourt: NGN 1,200
  • Nationwide: NGN 3000
  • All orders within Nigeria above NGN 30,000: Free

 

Self-Pickup

  • You can opt to pickup your items directly from our pickup locations. However, self-pickup is currently available only in Lagos
  • Pickup location is 8, Adelabu Street, Surulere, Lagos

 

Cash on Delivery

  • We no longer accept cash on delivery

 

Returns and Exchange

  • Exchanges are Free. Custom fitting comes with a charge.We operate a same day return policy free of shipping and 7 day return policy with shipping charges. Items must be returned intact with labels and tags within 7 days.
  • Refunds for returns are net of the delivery charges and takes 3-5 working days. i.e. delivery and retrieval charges are non-refundable

 

Shipping queries

  • For inquiries, please email sales@karenubani.com
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