Shipping fees

delivery

Shipping Time

  • Within Lagos: Items are delivered within 2-3 working days of receipt of your order
  • Outside Lagos: Items are delivered within 4-5 working days of receipt of your order
  • Pre-Order Items: Items are processed and shipped within 7-10 working days of receipt of your order

 

Shipping Rates

  • Within Lagos: ₦1000
  • Abuja & Port Harcourt: ₦ 1,200
  • Nationwide: ₦ 3000
  • All orders within Nigeria above ₦ 30,000: Free

Self-Pickup

  • You can opt to pickup your items directly from our pickup locations. However, self-pickup is currently available only in Lagos
  • Pickup location is 25, Adeniran Ogunsanya Street, Surulere, by shitta roundabout, before GTBank Lagos.

Cash on Delivery

  • We no longer accept cash on delivery, However you can make payments on our website using local or international cards. You can also make payment to our bank account via bank transfer or direct deposit (Details below)
Online Shoping informaiton

Returns and Exchange

  • Exchanges are Free. Custom fitting comes with a charge.We operate a same day return policy free of shipping and 7 day return policy with shipping charges. Items must be returned intact with labels and tags within 7 days.
  • Refunds for returns are net of the delivery charges and takes 3-5 working days. i.e. delivery and retrieval charges are non-refundable

 

Shipping queries

  • For inquiries, please email sales@karenubani.com